Payment Method

Payment Methods & Security

Last updated: September 16, 2026

At Chiipop, we aim to make checkout simple, transparent and secure. The payment methods available to you are displayed during checkout and may vary depending on your location, device and payment provider.

Accepted Payment Methods

Depending on your location and the options available at checkout, you may be able to pay using:

  • Major credit or debit cards

  • PayPal

  • Other payment methods displayed at checkout

The payment methods shown at checkout are the methods currently available for your order.

We do not recommend relying on a payment method unless it is displayed as available during checkout.

Currency and Order Total

The currency displayed on Chiipop may depend on the market or country you select.

Before you submit your order, checkout will show:

  • The transaction currency

  • Your merchandise total

  • Any applicable discounts

  • Any applicable shipping charge

  • The final amount payable to Chiipop

Please review the final amount and currency before completing your purchase.

Your bank, card issuer, PayPal or other payment provider may apply its own currency-conversion, foreign-transaction or other provider fees. These charges, if any, are determined by your payment provider and are not charged by Chiipop.

For information about shipping charges, free-shipping thresholds, taxes and import duties, please see our Shipping Policy.

Payment Security

Chiipop is powered by Shopify, and our checkout is processed through Shopify and supported payment providers.

Shopify is certified as Level 1 compliant with the Payment Card Industry Data Security Standard (PCI DSS).

Payment-card information is handled through the applicable payment-processing system. Chiipop does not normally receive or have access to your complete payment-card number.

Depending on your bank or payment provider, you may be asked to complete an additional authentication or security step before a payment is approved.

If Your Payment Is Declined

A payment may be declined by your bank, card issuer or payment provider for a number of reasons.

If your payment does not go through, please:

  1. Check that your payment and billing details are correct.

  2. Check that your card or payment method is active and has sufficient available funds.

  3. Complete any authentication request from your bank or payment provider.

  4. Try another payment method shown at checkout, if available.

  5. Contact your bank or payment provider if the problem continues.

Chiipop generally cannot see the specific reason why a bank or payment provider has declined a transaction.

For security and fraud-prevention purposes, some transactions may also be reviewed by Shopify, payment providers or our fraud-prevention systems.

PayPal and Third-Party Payment Services

Where PayPal or another third-party payment service is available, your use of that service may also be subject to the provider's own current terms, privacy policy and buyer-protection rules.

Eligibility for any protection offered by a payment provider is determined under that provider's applicable terms.

Payment-provider protections are separate from, and do not replace, any rights or remedies you may have against Chiipop under applicable consumer law.

Refunds

Refund eligibility and return conditions are explained in our Return Policy.

When Chiipop initiates a refund, the time required for the funds to appear in your account may depend on your bank or payment provider.

Any refund rights or deadlines required by applicable law continue to apply.

Need Help With a Payment?

If you believe you were charged incorrectly, have a question about an order, or need help with a payment issue, please contact:

support@chiipop.com

Phone: +852 6257 5514

Please include your order number, if available.

For your security, do not send us your full credit-card number, CVV/security code, online-banking password or other sensitive payment credentials by email.

We normally reply to customer inquiries within 24 hours.

Chiipop is operated by HONG KONG ZENRON TRADING LIMITED, trading as CHIIPOP.

Please also review our Terms of Service, Shipping Policy, Return Policy and Privacy Policy for additional information relating to your purchase.